American Steam-A-Way Fire/Smoke and Water Restoration

American Steam-A-Way is dedicated to customer service. We are committed to excellence in all we do and quality and integrity is the cornerstone on which our company is built. No matter what time of day an emergency arises, we are ready and willing to do whatever it takes to handle your disaster and earn your trust. American Steam-A-Way is licensed, bonded and insured...your satisfaction is guaranteed.

We have handled many jobs that have involved water damage, from floods to broken water pipes and backed up sewers. If water and moisture damage is managed properly with a controlled drying process the entire restoration project will be finished sooner. Left unchecked, mildew can wreak havoc. Our Certified Water Loss Specialist will extract water, dry out contents, walls, carpet padding, and carpets in most cases to prevent mold and mildew occurring. Special extraction equipment, air movers, dehumidification equipment and certified-trained personnel are required for proper removal. Thoroughly drying the structure reduces structural damage and damage from mold and mildew, as well as rust and corrosion damage to machinery, equipment and wiring caused by high humidity levels. These tips will help you in taking the proper action until professional help is obtained and will increase the chances for a successful restoration.

Do's:

Use fans to circulate air and expedite drying
Remove as much water at possible by mopping and blotting
Wipe furniture dry
Lift drapes from carpet, loop through a plastic coat hanger, and hang from curtain rod
Prop up wet furniture cushions for even drying
Remove wet area rugs and floor coverings
Open furniture drawers, closet doors, and luggage to enhance drying
Move photos, paintings and art objects to a safe, dry place
If damage occurs during a cool season, leave heat on. During the summer, run the air conditioner if possible
Place aluminum foil, china saucers or wood blocks between furniture legs and wet carpeting
Call American Steam-A-Way at
(409) 727-6469

Don'ts:

Don't use ordinary household vacuum to remove water
Don't use electrical appliances on wet carpet or floor
Don't go into rooms with standing water if electricity is still on
Don't lift tacked-down carpet without professional help. Lifting carpet improperly can cause damage
Don't wait to call for professional help. Act before bacteria growth begins.

Fire damage can be one of the most devastating losses to most property owners. American Steam-A-Way understands that and we work together with you and your insurance company to reassure complete restoration.

Fires often cause smoke and soot damage as well as water damage. We provide 24 hour emergency deodorization, boarding of windows and doors, and water extraction, as well as help in moving your belongings to temporary storage while restoration is under way. We can take care of cleaning your draperies, furniture, carpets and complete restoration services to get you back to your pre disaster state.

We can bill your insurance company directly and prepare a professional estimate for approval by your insurance adjuster.

If you need emergency service, you can call our 24 hour emergency number (one hour response time) in most cases number at (409) 727-6469.

These tips will help you in taking the proper action until professional help is obtained and will increase the chances for a successful restoration.

Do's:

Clean and protect chrome trim on kitchen appliances with a light coating of Vaseline or other oil
Blow off or brush-vacuum loose smoke particles from upholstery, drapery and carpet
Open windows for ventilation
Change furnace filter if blower is operating
Empty freezer and refrigerator completely if electricity is off, and prop doors open with a rolled towel or newspaper
Clean and protect smoked bathroom faucets, tub fittings and towel bars with a light coating of oil
Pour anti-freeze in toilet bowls, sinks, and tubs to prevent freezing if heat is off in winter
Wash plants with water on both sides of leaves ( water softener helps)
Call plumber to drain heating system if heat is off in winter
Remove pets (especially birds) to clean environments

Don'ts:

Wipe or attempt to wash walls, ceilings or other absorbent surfaces
Use upholstered furniture if it can be avoided
Use exposed food items, or canned goods which have been subjected to excessive heat
Use TV’s, stereos, or electrical appliances until cleaned and checked
Send smoked garments to an ordinary dry cleaner. Improper cleaning may set smoke and odor